DELIVERY & COST
We can deliver anywhere in the UK and International, excluding BFPO addresses.
If you live outside the UK, prices will unfortunately have to be increased.
We normally send the order out within 24 hours. If we do not have the stock we will contact you by phone or email to let you know, if you don't want to wait we will send a refund within 7 days.
We send all products out by next day delivery if placed by 3pm by courier or Royal Mail recorded 2nd class however we cannot guarantee next day delivery. All orders placed after 2pm, over a weekend or Bank Holiday will be sent out the next working day. Please be aware that "next day delivery" is a working day. So if you order on a Friday after 2pm and pay for Next Day UK Delivery it will not arrive till Tuesday. If you order before 2pm on Friday then your "Next Day UK" parcel would arrive on Monday.
If you need it for Saturday it is safer to call the office and we can get it delivered for Saturday but it would be a lot more postage cost, which would be worked out with you over the phone.
Please be aware that during exceedingly busy periods such as Christmas, items will be sent out within 48 hours by second class. Orders placed after 3pm, over a weekend or Bank Holiday will be sent out the next working day.
Deliveries require someone to be present to accept and sign for the delivery. This is simply to ensure the goods were delivered and received correctly. If you can't be there to sign for delivery remember that you can specify a different delivery address while ordering and have your order delivered to your workplace, or a friends place, etc.
If no one is at the delivery address the courier will leave a card with details to arrange pick-up or redelivery. Or you can tell us if you want it left in the porch, shed etc. If you do this we cannot be held responsible if the parcel is stolen.
RETURNS & EXCHANGE PROCEDURES
Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully re-saleable condition with tags. Within 7 days of purchasing the item.
If we find that the product has not been returned to us in a fully re-saleable condition with tag, we reserve the right to refuse a refund or exchange on the item.
Please Note - Goods should be returned to the place of purchase: We are unable to refund or exchange garments if bought from another trade suppliers.
If the garment is believed to be faulty please email nicky@equisafety.com or ring the office on 0151 678 7182
Delivery Options | Price | Usual Timing |
---|---|---|
STANDARD UK Delivery for orders UNDER £10.00 | £2.49 | Usually within 1-3 working days. Monday to Friday, Royal Mail 2nd Class (excluding public holidays) |
STANDARD UK Delivery for orders UNDER £20.00 - Signed For | £3.50 | Usually within 1-3 working days. Monday to Friday, Royal Mail 2nd Class (excluding public holidays) |
STANDARD UK Delivery for orders UNDER £40.00 - Signed for | £3.95 | Usually within 1-3 working days. Monday to Friday, Royal Mail 2nd Class (excluding public holidays) |
STANDARD UK Delivery for orders UNDER £60.00 - Signed For | £4.99 | Usually within 1-3 working days. Monday to Friday, Royal Mail 2nd classs (excluding public holidays) |
STANDARD UK Delivery for orders UNDER £100.00 - Signed For | £5.99 | Usually within 1-2 working days. Monday to Friday, FedEx Uk Only (excluding public holidays) |
STANDARD UK Delivery for orders OVER £100.00 - This may be delivered by Courier | £6.99 | Usually within 1-3 working days. Monday to Friday, (excluding public holidays) |
INTERNATIONAL Delivery for orders UNDER £50.00 | £15.00 | Up to 10 days delivery |
INTERNATIONAL Delivery for orders UNDER £100.00 | £20.00 | Up to 10 days delivery |
INTERNATIONAL Delivery for orders UNDER £150.00 | £25.00 | Up to 10 days delivery |
INTERNATIONAL Delivery for orders £150.00 and OVER | £35.00 | Up to 10 days delivery |